OUR STORY

It was never just about hair

At Michiko Salon, we've never been content with simply keeping up with the industry—we've always believed in helping shape it. Through relentless education, continuous innovation, and an uncompromising commitment to excellence, we've mastered our craft and earned the trust of the world's leading professional brands. Every achievement, every partnership, and every recognition reflects one belief: our clients deserve nothing but the very best.

But expertise alone has never been our destination. It's how we create a better experience for every person who walks through our doors. By combining expert consultation, personalized recommendations, and a healthy hair-first philosophy, we help our clients make confident decisions that don't just transform their hair—they transform how they feel about themselves.

Because at the end of the day, our work has never been just about hair. It's about giving people the confidence to face the world feeling like the very best version of themselves.

OUR TEAM

The people behind the chairs

Melch Felarca

CEO & CREATIVE DIRECTOR

As the CEO and Creative Director of Michiko Salon, Melch is leading the brand with a simple belief: beautiful hair begins with expertise, not guesswork. Through a commitment to innovation, continuous education, and uncompromising standards, he has positioned Michiko Salon as one of the country's leading destinations for personalized hair color, healthy hair solutions, and exceptional client experiences.

Beyond the salon, Melch is an educator, entrepreneur, and founder of The Michiko Collective, where he empowers salon professionals and business owners through education and business development. His mission is to elevate the industry while helping every client look and feel like the very best version of themselves.

Mac Gallardo

LEAD STYLIST · LANCASTER

With 16 years of experience in the hair industry, Mac Gallardo is known for combining technical expertise with a genuine passion for creating meaningful client experiences. Mac believes that great hair is only part of the journey—building trust, making clients feel comfortable, and creating lasting relationships are just as important. Mac's warm personality and personalized approach have earned them not only loyal clients, but lifelong friendships.

At Michiko Salon, Mac is committed to delivering exceptional results tailored to each client's unique needs, ensuring every visit is both transformative and memorable.

Rick Ablan

LEAD STYLIST · METRO SOUTH

With 15 years of experience in the salon industry, Rick Ablan brings a wealth of expertise, professionalism, and a passion for continuous learning to every client he serves. He is committed to upholding Michiko Salon's premium standards by delivering exceptional service, fostering genuine connections, and ensuring every guest feels welcomed, valued, and cared for.

What Rick enjoys most about being a stylist is witnessing the confidence and happiness that come with every transformation. For him, helping clients look and feel their best is the most rewarding part of his craft and the inspiration behind everything he does.

Jay Navarro

LEAD STYLIST · SOUTH FORBES

With nearly 6 years in the hair industry, Jay is driven by a passion for continuous learning and delivering exceptional client experiences. He believes every appointment is an opportunity to apply the knowledge and techniques he has gained through years of mentorship and professional education, ensuring each client leaves the salon feeling confident and cared for.

What Jay enjoys most about being a stylist is seeing the happiness and confidence his work brings to his clients. Guided by a growth mindset and inspired by mentors and industry leaders, he is committed to refining his craft and creating beautiful results with every service.

OUR PROMISE

More than just a hair service

Every client who chooses Michiko Salon can expect a personalized experience grounded in expertise, honesty, and thoughtful design.

We promise to recommend what is right—not simply what is popular.
We promise to prioritize the health of your hair over short-term trends.
We promise to create color that complements your features, lifestyle, and maintenance preferences.
We promise to communicate openly about expectations, investment, and long-term care.
We promise to use professional products, proven techniques, and continuous education to deliver the highest standard of work.

Beautiful hair color isn't created by copying a photo. It is designed specifically for the person wearing it.

OUR METHOD

Five principles, every visit

Consultation before color

Every result begins with a conversation — your goals, hair history, lifestyle, and maintenance come first.

Education creates better decisions

Understand your options, maintenance, and investment before committing — informed clients are confident clients.

Customized color design

No two heads of hair are the same. Every placement, formula, and tone is selected for you alone.

Healthy hair first

Sometimes the most professional recommendation is "not today." Protecting your hair is never a compromise.

Luxury through craftsmanship

Luxury isn't loud. It's intentional — in every section, formulation, and finishing detail.

Let's design the right color for you

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